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Track Order and Shipping

HOW TO TRACK MY ORDER?

  • You will receive a tracking number for your order after processing (2 business days) via email, if this email has not arrived please check your Spam folder.
  • If you have your tracking number already paste it into the search bar below. 

 

 

  • Alternatively visit our tracking page, and paste your tracking number into the box provided.

 

 

WHAT DO I DO IF MY TRACKING NUMBER WON'T WORK?

  • If your tracking number entered shows that it is currently unavailable, do not be alarmed - Your order has been shipped out & Delivery Status should update within a few days. 
  • Tracking numbers will often only begin to become active when the item has arrived in the country of delivery.

     

     

    WHY HAVEN'T I RECEIVED A TRACKING NUMBER?

  • Depending on the value of your purchase and shipping options chosen at checkout, your package may not include a Tracking Number. If this is the case, you will only be informed once your Order has Shipped via email. Orders over $15 generally have available tracking.
  • For further information and assistance, please visit our contact page, and one of our support representatives will be there to assist you.


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    HOW LONG WILL MY ITEM TAKE TO ARRIVE?

    The shipping time consists of two sections - 

    • Processing Time: Verification of order details, sourcing, quality checks and packaging. All orders are dispatched from manufacturer within 72 hours after the order is placed and the payment is received. 
    • Shipping Time: The time taken to arrive to destination after dispatch from our warehouses. 

     

    We use a high security checkout procedure on our site to protect both the customer and MediFit. This extends our processing time to 5 days as we fully verify our customers and fulfil orders.

    Following this your package will arrive between 10-20 business days depending on your geographic location and availability of stock.

     

    USA & Canada
    Standard Secured Shipping & Insurance takes 1½ -4 Weeks for delivery (IF YOUR ITEM IS IN STOCK)

    AUSTRALIA & New Zealand
    Standard Secured Shipping & Insurance takes 1½ -4 Weeks for delivery (IF YOUR ITEM IS IN STOCK)

    U.K & EUROPE
    Standard Secured Shipping & Insurance takes 1½ -4 Weeks for delivery (IF YOUR ITEM IS IN STOCK) 

    Others Countries
    Standard Secured Shipping & Insurance takes 1½ -5 Weeks for delivery (IF YOUR ITEM IS IN STOCK) 

     *Note: on purchase, the customer must accept that these delivery times are estimates only, based on the average data from 10,000+ Orders. Some orders may be faster, or slower depending on the location of recipient and the fulfilment centre used*



  • Happy Shopping!

    — MediFit